No question in Ahrefs’ Singapore prompt database matched our managed IT services and cybersecurity terms plus a Singapore or buying-intent word. So this look at AI search for managed IT services in Singapore rests on 7 general questions per engine, such as “What are managed IT services?” and “Who is the largest MSP?”. Singapore firms barely appear in the answers. The top score, 8.3 out of 100, is shared by seven firms with one citation each, and the first firm in Google’s results has no citations and sits joint 8th. This chapter is indicative only and names no leader.
The ranking: 18 IT and cybersecurity firms by AI visibility
Citations by engine
ChatGPT: 1 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 1 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 1
Citations by engine
ChatGPT: 1 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 1 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Show all 18 assessed businesses
Citations by engine
ChatGPT: 1 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 1 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Citations by engine
ChatGPT: 0 · Gemini: 0 · Perplexity: 0 · Google AI Overviews: 0
Linked citations in four scored engines. Equal scores share a rank. Scores describe visibility in this panel, not business quality. Indicative panel. Excluded from headline findings: no matching Singapore buying questions.
Source: Ahrefs Brand Radar, Singapore, November 2026.
View data: AI citation leaderboard
| Rank | Firm | Score | ChatGPT | Gemini | Perplexity | AI Overviews | Google rank | DR |
|---|---|---|---|---|---|---|---|---|
| =1 | Advance IT | 8.3 | 1 | 0 | 0 | 0 | – | 18 |
| =1 | Aggasys | 8.3 | 1 | 0 | 0 | 0 | – | 2.2 |
| =1 | Connectbit | 8.3 | 0 | 0 | 0 | 1 | – | 41 |
| =1 | IT Solution Singapore | 8.3 | 1 | 0 | 0 | 0 | – | 40 |
| =1 | IT Support Singapore | 8.3 | 1 | 0 | 0 | 0 | – | 0.1 |
| =1 | PTS Managed Services | 8.3 | 1 | 0 | 0 | 0 | – | 3.9 |
| =1 | Techease Solutions | 8.3 | 1 | 0 | 0 | 0 | – | 5 |
| =8 | Accrets | 0.0 | 0 | 0 | 0 | 0 | – | 28 |
| =8 | Amnet Technology | 0.0 | 0 | 0 | 0 | 0 | – | 8 |
| =8 | Bravix Infosecurity | 0.0 | 0 | 0 | 0 | 0 | – | 1.3 |
| =8 | Entrust Network | 0.0 | 0 | 0 | 0 | 0 | – | 33 |
| =8 | Keppel Technology Solutions (asiapac.com.sg) | 0.0 | 0 | 0 | 0 | 0 | – | 56 |
| =8 | Keytech | 0.0 | 0 | 0 | 0 | 0 | – | 0.1 |
| =8 | Managed IT | 0.0 | 0 | 0 | 0 | 0 | – | 31 |
| =8 | Stone Cyber | 0.0 | 0 | 0 | 0 | 0 | 4 | 6 |
| =8 | Viperlink | 0.0 | 0 | 0 | 0 | 0 | – | 21 |
| =8 | Win-Pro | 0.0 | 0 | 0 | 0 | 0 | – | 40 |
| =8 | wizlynx group | 0.0 | 0 | 0 | 0 | 0 | 9 | 45 |
Engine columns show listed citation counts, summed across host variants. One answer can contribute more than once. The panel contains 7 questions and 28 stored answers, none missing. Score: up to 25 points per engine, with full marks at 3 citations (how the score works). ”=” marks a shared score; tied firms are listed alphabetically, which is not a difference in performance. Google rank is the organic position for “cybersecurity company singapore” (Ahrefs, 15 October 2026); ”–” means not in the recorded results. DR is Ahrefs Domain Rating. Answers last updated 4 October to 13 November 2026. Indicative: insufficient prompt data. Source: e-Alchemists analysis of Ahrefs Brand Radar data, Singapore, November 2026.
The panel has 18 firms rather than 20 because no other eligible firm appeared in any list we measured. Seven have one citation each and eleven have none on the four scored engines. None is cited on more than one engine. One citation separates the two groups, so the table shows which firms were cited at all, not a ranking.
Three findings
A gap in this Ahrefs IT panel
Most other panels use local or buying-intent filters such as “best”, “cheapest” or “in Singapore”. For managed IT and cybersecurity those filters returned no question, so we dropped the intent requirement. The remaining questions ask what IT support is and who the largest MSP is, so this extract cannot show how AI answers a Singapore business choosing an IT provider.
Global vendors and foreign MSPs fill the answers
On the 7 generic questions, product vendors take 14 of the 30 citations in Perplexity’s top 15 (47%) and 13 of 30 in AI Overviews’ (43%). Atlassian is Perplexity’s single most-cited domain (3 citations) and Freshworks is AI Overviews’ (4). Foreign managed-service providers such as Red River appear on both. Firms from our Singapore panel take 1 of the 19 citations in ChatGPT’s top-15 list, 1 of 30 in AI Overviews’ and none on the other two engines. Gemini cited only one domain across its 7 answers.
With Singapore intent, Wikipedia and directories lead
The supplementary keyword panel is the one measured set with Singapore intent: 15 Google searches with AI Overviews, such as “cybersecurity companies in singapore” and “msp singapore”. Wikipedia leads with 7 citations, followed by LinkedIn, the Cyber Security Agency of Singapore, Built In Singapore and Glassdoor India at 5 each. Six firms from our panel are cited once each, and panel firms take 2 of the 46 citations in that top-15 list.
Who AI cites instead
Software vendors (Atlassian, Freshworks, ConnectWise, ServiceNow), foreign IT services firms (HCLTech, Red River, Auxilion, Xantrion) and reference sites (Wikipedia, Coursera) fill most of the lists. On Microsoft Copilot (recorded, not scored), the MSP directory Cloudtango shares the top spot (2 citations) with HCLTech and Freshworks. Government is a small source here. The Infocomm Media Development Authority has 2 ChatGPT citations, level with three other domains at the top of that short list, and the Cyber Security Agency has 5 in keyword AI Overviews.
Google vs AI in IT and cybersecurity
Google organic position 4
AI rank: =8
Joint highest AI score: 8.3 / 100
Google term: cybersecurity company singapore. AI ranks apply only within this panel; tied scores share their rank.
View data: Google vs AI in IT and cybersecurity
| Position | Google: “cybersecurity company singapore” | AI visibility |
|---|---|---|
| 1 | builtinsingapore.com (listicle) | No leader: seven firms tie on one citation each |
| 2 | csro.gov.sg (government) | |
| 3 | atlantsecurity.com (listicle) |
Stone Cyber, the first firm in those results (organic position 4), has no citations in this panel and sits in the eleven-way tie at =8. Google’s second head term, “managed it services singapore”, was used only to choose firms. Its stored results date from 20 March 2023.
Technical readiness
Of the 18 firms:
- 12 publish an llms.txt file.
- 4 put a barrier in front of AI crawlers; all four refuse a request that identifies itself as GPTBot.
- At least 16 have JSON-LD structured data on the homepage.
- 7 use LocalBusiness-type schema, and 4 have FAQ schema.
Fewer than three block GPTBot or another training crawler in robots.txt, and none bars an AI search crawler from its homepage there. With a generic question panel, these checks cannot say why any particular firm was or was not cited.
The IT and cybersecurity playbook
Each move below is a test to run and track, not a result this study measured.
→ Track the questions your buyers ask. This extract holds no matching local buying questions. To assess local IT visibility, use a separate, consistently tracked set of buyer questions, such as what managed IT costs for a small Singapore office or who in Singapore does penetration testing.
→ See whether the directories list you. Built In Singapore, Clutch and Cloudtango appear in Google’s results and are cited by AI engines in this data. Check whether you are listed on them and described correctly.
→ Separate training blocks from search access. 4 of 18 firms refuse a GPTBot user-agent. If the block is deliberate, you can keep it for training crawlers, but confirm through your logs and each search crawler’s verification method that AI search crawlers can still reach your service pages.
→ Review coverage before measuring again. A panel of 7 generic questions is a thin baseline. An expanded panel would not be directly comparable with this one.
How this was measured
With no intent filter possible, we took every on-topic Singapore question in Ahrefs Brand Radar’s prompt database, 7 in all, and counted the citations to each firm’s website in the 28 stored answers from ChatGPT, Gemini, Perplexity and Google AI Overviews (AI Mode and Copilot recorded, not scored). The 18 firms are every eligible firm on Google page one for “cybersecurity company singapore” and “managed it services singapore”, the firms AI cites, then eligible firms ranked 11 to 20 on Google. Measured, not modelled; pulled 14 November 2026. Indicative only. Full methodology.
The 7 questions in the IT and cybersecurity panel
- What are the examples of IT support services?
- What does an IT support do?
- What is the meaning of IT support services?
- What is the managed services model in IT?
- What are managed IT services?
- What are examples of MSP?
- Who is the largest MSP?
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